Increasing customer satisfaction
1. FinTech solutions can increase the customer satisfaction of buy-side operations by offering more choice and convenience to clients.
2. For example:
- providing access to new asset classes or markets;
- enabling lower fees or commissions;
- offering more tailored or customized products or services;
- delivering faster or easier transactions;
- providing more interactive or engaging platforms or interfaces;
- enhancing communication or feedback channels.
3. This can improve customer loyalty and retention.